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Frequently asked questions
Complete guide to WLUX: core features, fees, and FAQ
- WLUX is a technological platform designed for USDT utility, as well as seamless service integration in app-based QR-code scenarios.
- Install WLUX on your mobile phone and enjoy unlimited access. Follow the step-by-step guide via this link: How to install
- At present, we support USDT on the TRC-20 network. Expansion to other networks is planned.
- 1. WLUX → Deposit 2. Select network 3. Confirm action
- No. Currently, WLUX only supports TRC20. Assets sent via other networks will not be credited.
- 1. WLUX → Send 2. Enter external TRC-20 address 3. Confirm action
- — The service fee for depositing is — 3 USDT, — The service fee for sending an asset is — 3 USDT
- WLUX order creation is based on the P2C (purchase-to-crypto) system, where cryptocurrency is exchanged for a paid good or service.
- KYC (Know Your Customer) verification is a mandatory procedure for cryptocurrency platforms and services, aimed at confirming the user's identity to ensure compliance with AML (Anti-Money Laundering) regulations.
- — If you are authorized in the app Profile → Support → Topic → "Write to us"
- — If you are not logged in Go to one of the following pages: Home page, How to install, or FAQ Our 24/7 support team is here to help → "Write to us"
Our support team is here 24/7
You can talk to a real person in WLUX chat - no matter where you are
Write to us
